Please wait...

Sometimes, things just don happen according to your plans. When it doesn't happen, you will be very much disappointed and not as excited as before. I was innitially very excited to do my lasik and had some family plannings in line but due to machine problems in the hospital, I have to postpone my plans and bear disappointments for weeks. I seriously don't like the feeling of waiting and I will get moody for nothing. I just want to get rid of my specs ! Why is it so difficult ?

The main issue I have now is budget. I choose to do it at the hospital because it's alot cheaper than the private centres available in town. Once I've made my confirmation after the eye screening, the hospital can't confirm the exact date for me to proceed with the surgery. The receptionist at the lasik department in the hospital said that they need one month to repair the machine. But is it true one month only ? Are they going to ask me to wait another month after waited for one month ? This is my biggest fear but there is no solid answer for me. The only thing I can do now is to WAIT. Waiting is a torturing process and I hate it so much but with no choice, I still need to WAIT. I feel extremely SAD now.

Bad customer service from the hospital

I'm so farking pissed now !!

Did my eye check on the 30th March (Thursday) and the staff at Tun Hussein Onn National Eye Hospital can't give me an exact date when I can proceed with the surgery. I called on Friday morning and she mentioned something about the doctor's schedule so she will call me again in the afternoon. She didn't return my call so I called again on Saturday morning. Then, she mentioned something about the equipment is faulty. It had to be serviced and I should call a week after. I just called like 5 minutes ago and she said the equipment is still not ready. I asked 'When will it be ready ?'. She answered in a hurry 'Don't know. Maybe in ONE month time. You call again la.' WTF ??!! Why cannot answer your patient nicely ? If you need longer time frame, then at least inform your patient first. Explain ! Don't let them wait and ask them to call again ! Isn't it your responsibility to follow up with your patients ?

This incident really makes me continue to think negatively about hospitals. It doesn't matter if you are a non-profit, non-government and charitable hospital. Sometimes, we will get the same bad treatment from a profitable hospital too. Such bad attitude ! They don't attend to their patients professionally. If you don't like your job, then leave the company. Don't just work for the sake of working and give bad impression to your company because of your lousy attitude. Do you know how inconvenient for me to wear glasses ? 3 weeks already and I'm so lost with my specs !

I normally don't lose my patience and anger like this but this is getting too much ! I need a break. A break from wearing glasses and get my eye problem done as soon as possible. I cannot afford waiting as I have other plans in line. For an eye surgery, I need to arrange my work with my collegues, get transportation from my family or friends, adjust my budget, deciding where to rest (PD or BU), my mum gets worried, etc. Very simple, I just need an exact date when I can do my lasik. If it takes a month or a year, just tell me ! Don't ask me to call again and give me the same excuse !

Well, since this is the cheapest place I can get my lasik done, I still have to wait patiently and be patient with that lady from the Lasik Department. Taking a deep breath and I will call again end of this week. If she gives me the same excuse again, I will throw my anger on her, not in the blog anymore. Fingers cross.

Blurry vision

I woke up at 6.30am yesterday morning, feeling very fresh as I took 2 pain killers before sleep. I really had a good rest as it was raining in the middle of the night. Texted my friend in the morning while getting ready to go for my eye check at the hospital. Normally he is an early person but he reached sharp 7am due to the bad traffic and weather.

We had a lousy dim sum breakfast near SS2's Rothman's Roundabout (can't remember the name of the restaurant). The service was very slow and food was not tasty at all. The hot chinese tea tasted like pipe water ! Food was not ready by 7.30am (normally dim sum restaurants are ready by 4 or 5am) so we had to wait for approximately 15 minutes for our first dim sum to be served except for lo mai kai (Steamed Sticky Glutinous Rice with Chicken). Luckily we were still early for my appointment so we chatted while waiting for our food.

To my surprise, my friend planned to wait for me at the hospital. I told him the process will take about 3 hours but he insist to wait so I left him alone at the lobby with other patients. My appointment is at 9am. After all the eye exam and consultation, I paid my fees of RM100 at the lobby and proceed for lunch at Station 1, Jaya 1.

OMG, I can't see my food la !

The eye drops that they used to dilute my eye balls had side effects so they told me earlier I need transportation after the check up. Hence, I've asked help from this friend and he agreed without hesistating. True enough, my reading vision was very blur after that. I can't see near when I was wearing my glasses as if I had long-sighted. Well, I've got 老花 at the age of 29 @_@ (for few hours only la). The doctor told me that my reading vision will be blur until the drops wear off. It normally take about 6 hours but mine only was back to normal when I woke up this morning.